Frequently Asked Questions

I’d like to send my order as a gift.  Can you add a gift card?

Yes, for sure.  Your jewellery will come in a beautiful gift box (with cleaning cloth and care instructions).  You can add a gift card to your cart, and simply let me know the wording you’d like on the card.

What metal do you use in your jewellery?

I use a combination of silver.  My pieces can include sterling silver (925) metal,  wire and other components such as jump rings, lobster clasps and charms.  Most also include a signature element, such as a textured disc or decorative component made from fine silver precious metal clay (999).

I also have 22kt gold plated pieces available.  These are sterling silver base metal, plated in approximately 3 microns of 22kt gold.  Findings used on these pieces are 14kt gold filled, which is a higher quality option than plating so components such as earring wires and posts are of a lasting quality.

What sort of beads do you use in your jewellery?

I love working with semi-precious beads and stones, usually Amazonite, Moonstone, Larimar, Labrodite, Onyx, Rose Quartz and a few others.  Good quality and reliable colour are a must, and I source beads from a number of suppliers both here in Australia and overseas.  I love spending time browsing bead shops when I’m travelling.  I purchased many of the beads in my current range during our recent travels in Thailand and Bali.

What is precious metal clay?

Precious metal clay is a relatively new artistic medium, which is made from recycled metals, such as silver, copper, brass and gold.  It comes in various forms including lump clay, syringe clay, paper-like sheets and paste.  It can be rolled, formed, textured, cut etc., and is then fired either with a torch or in a kiln.  Firing burns away the organic binder and water that is contained in the pre-fired clay.  Once fired, the clay is metal, just like any other piece of jewellery made from sheet metal, and can be polished and treated to receive a patina.

I work with fine silver metal clay (999), which can be torch fired ie. it does not require a kiln for firing, and most of my pieces will feature either a textured disc or a decorative component made from metal clay.

Where do you make your jewellery?

I design and make in my workshop in Newport, Melbourne, Australia.  All pieces are designed by me and most pieces are handmade by me.  Some pieces are cast in sterling silver at a third party supplier, and plating is also done externally.

Can I order a special item?

If you would like a special piece made, or if you like a design featured on my website but would like it made with different colour beads or, say, in a different length, just ask and I will do my best to accommodate your needs.

What if an item I want is out of stock?

I only make limited quantities of each piece – sometimes only one!  This helps to keep my pieces pretty unique and maintains that handmade quality we all love.

However, I keep images on my website of everything I’ve made so that if you like a piece, I’m happy to make it for you, subject to the availability of beads, stones and other components that may be used in the piece.   I can also change up the colour of the beads to something you prefer – just let me know.  It’ll take me a bit of time to make a piece, but I’m happy to work with you to try to meet your timing needs and keep you posted on how it’s going.  Just get in touch with me and we can talk about your options.

What is your returns policy?

Please visit the Shipping & Returns page for information on returns and repairs.

Where do you ship to and what does it cost?

Currently I am shipping to the United States, Canada, New Zealand and the United Kingdom, and anywhere in Australia of course.  Please visit the Shipping & Returns page for information on destinations, costs and delivery times.

For more information Contact us and we’ll be happy to answer your questions.